About Serenity Home Cleaning

Why we started Serenity

Hi, I'm Sasha, the founder of Serenity Home Cleaning.

I started Serenity because Phoenix deserves better. Too many cleaning companies send random contractors, offer no accountability when things go wrong, and disappear the moment you have a concern. I built Serenity to be the opposite: a locally owned company where you get the same trusted cleaner every visit, transparent pricing with no hidden fees, and a guarantee that actually means something. We are not a franchise. We are not a national booking platform. We are a Phoenix business that cleans Phoenix homes, and I personally stand behind every cleaning we do.

What makes us different

Every cleaner background-checked, bonded, and fully insured
Timestamped before-and-after photo documentation every visit
200% satisfaction guarantee (re-clean free, or your money back)
Written pet safety protocol for every home with animals
Evenings and weekends available (most competitors are Monday to Friday only)
Same assigned cleaner every visit, not a revolving door
Clear damage policy with immediate full replacement or repair
Transparent pricing with no hidden fees
No contracts, cancel anytime
Locally owned and operated in Phoenix, not a franchise or national platform

Our policies protect you

We believe the details matter. That is why we put our policies in writing, not just in marketing copy.

Pet safety protocol

Before every cleaning in a home with pets, we confirm room restrictions, water and food access, door protocols, and environmental controls like air purifiers. Your pets stay comfortable and safe while we work.

Photo documentation

Every cleaning includes timestamped before-and-after photos sent directly to you. If you are not home during the cleaning, you see exactly what was done. No guessing, no trust-us promises.

Damage and breakage

If anything is damaged during a cleaning, we handle it immediately. Full replacement or professional repair, no disputes and no runaround. We are bonded and insured for your protection.

200% satisfaction guarantee

Not happy with any cleaning? We come back and re-clean within 24 hours, free. Still not satisfied after the re-clean? The entire cleaning is on us. No questions asked.

Our service areas

Phoenix
Scottsdale
Paradise Valley
Tempe
Mesa
Chandler
Gilbert
Ahwatukee